Carpe Diem Travel

Carpe Diem Travel

Extended Tours Group Policy

 

Call our office to make reservations or for more information:

585-295-9393 option #7

 

EXTENDED TOURS RESERVATIONS: Please leave your name, phone number, trip name and date, pick up location, meal choice, and travel partner (if applicable).

 

PAYMENT: A deposit must be sent within one (1) week after placing A deposit must be sent within one (1) week after placing reservation. Once your deposit is received, your seat will be held. Payment(s) are due according to the individual trip schedule; payment in full is due no later than thirty (30) days prior to departure. MASTERCARD , VISA and DISCOVER now accepted.

 

REFUNDS: Cancellations on overnight tours are subject to a $50 cancellation fee if cancelled thirty-one (31) days or more in advance. Cancellations made thirty (30) days or less are non-refundable. Refunds will be issued following the date of the trip. Refunds to credit cards are subject to an additional 5% service fee.

 

Travel insurance is highly recommended on all overnight tours.

 

TRAVEL INSURANCE: Please call the office for rates and to purchase insurance, the rates will vary based on cost of trip and will be due with deposit of tour. A copy of the policy and coverage details will be mailed to your home upon purchase. On trips involving airfare, insurance is mandatory for refunds to be issued. Issuing insurance company is Travel Insured. All refunds will be issued following the date of the trip.

 

TRAVEL DOCUMENTS: Approximately two (2) weeks before departure, you will receive by mail a detailed itinerary, luggage tags, and any other related information.

 

Pickup Locations: All Extended Tours depart from Greece and Henrietta locations only.

 

Responsibility

 

RESPONSIBILITY WAIVER: Marilyn’s Tours/Carpe Diem Travel, Inc. (“Company”) has arranged the Tours described in this Booklet.  The Company is not the operator of the lodging, transportation, food, ancillary services, optional extras that are not included in the price of the Tour, or other Tour features.  In consideration of the services and arrangements provided by the Company and for purchasing a Tour, you, your heirs, personal representatives, and assigns, do hereby release, waive, discharge, hold harmless and agree to indemnify the Company, its owners, officers, directors, agents, contractors, and employees from any and all claims, actions, or losses for bodily injury, property damages or loss, wrongful death, punitive damages, which may arise out of or occur during my travel in connection with a Tour and/or activities conducted during a Tour.  You specifically understand this includes any negligent act, omissions, or conduct of the Company, the owners, officers, directors, agents, contractors and employees of Marilyn’s Tours/Carpe Diem Travel, Inc. to the fullest extent permitted by law.

 

Canadian Travel

 

CANADIAN TRAVEL REQUIREMENTS: Passengers traveling into Canada MUST have proper documents which are, A VALID PASSPORT OR ENHANCED DRIVER’S LICENSE.  Marilyn’s Tours/Carpe Diem Travel reserves the right to deny transporting any passenger who does not have the proper identification at boarding; the passenger will not receive a refund. Each trip entering Canada is designated by two asterisks (**).

 


 


 


 


225 Tech Park Drive, Rochester, NY 14623  |  585-295-9393  |  877-295-8747

 

Come by and see us at:
 225 Tech Park Drive

Rochester, Ny 14623

map/directions
 Hours of Operation:

  Mon – Fri 9:00a to 5:00p

Saturday & Evenings by Appointment

 

 

We are proud member of:

 

Conditions Apply: Specials are valid on new bookings only.  Prices are per person and based on double occupancy accommodations.  Package prices and/or rates on tours, resorts, cruises and airfare are subject to peak period surcharges, holiday blackout dates, and cancellation charges may apply of up to the full price depending on the fare or package and when it was cancelled.  Some fares are non-transferable and non-refundable, but may be exchanged for a fee of up to $200 plus any additional airfare costs due to difference in airfares.  Additional fees for baggage may apply for checked bags.  Other restrictions may apply and vary by resort, cruise line, tour operator and airline carrier.  Carpe Diem travel does not assume responsibility for any errors or omissions in the content of the offers.

 

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