CarpeDiem Travel - Tagline logo

 

 

✆: 585-295-9393
✉:

 

 

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About Us

Our Services:

  • Cruises
  • Corporate Travel
  • Honeymoons/Destination Weddings
  • Group Tour Planning
  • Vacation Planning for all types of travellers
  • International Travel
  • Motorcoach Tours now operating Marilyn's Tours
  • Travel Insurance
  • Escorted Tours Domestic & International
  • Rail Travel
  • Help with obtaining passports and visas
  • Car Rentals
  • Hotel Reservations

 The travel experts at Carpe Diem Travel can customize a package for you based on your needs or can book a single reservation if that's all you desire.  Our agents are efficient, personable and will get you a quote in a timely manner.

Office Hours:
Monday-Friday 9:00 AM to 5:00 PM Eastern Time
Saturday & Evenings by Appointment

Telephone:
585-295-9393

E-mail:

Physical Address:
Carpe Diem Travel
225 Tech Park Drive
Rochester, NY 14623

 

Privacy Statement

At Carpe Diem Travel, your privacy is our priority. We only collect the information needed to plan your trip, and we share it only with trusted travel partners like airlines, hotels, and cruise lines. Your details are never sold, and we take every step to keep your information safe and secure—so you can book with confidence. Click here for a full copy of our Privacy Policy.

 

Refund & Cancellation Policy

At Carpe Diem Travel, we understand that plans can change. Our cancellation policy is designed to be clear and fair for all travelers:

  • 90 days or more prior to departure: Full refund (no cancellation fee).
  • 89–75 days prior to departure: 25% cancellation fee.
  • 74–61 days prior to departure: 50% cancellation fee.
  • 60–31 days prior to departure: 75% cancellation fee.
  • 30–0 days prior to departure: 100% cancellation fee (no refund).

Please note: Certain trips may include additional non-refundable components (such as airfare, hotel, or cruise line penalties). These will be clearly outlined at the time of booking.

We strongly recommend travel insurance to help protect your investment in the event of unforeseen circumstances.